Help
Frequently asked questions
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Our bacon
What does dry-cured mean?
The pork is rubbed with a dry cure of salt and a little sugar, then left to rest while the salt works through. Wet-cured bacon is injected or soaked in brine instead, which adds water. That water is what turns white and milky in the pan.
What’s the difference between back and streaky?
Back bacon comes from the loin: a round piece of lean meat with a strip of fat. Streaky comes from the belly, with layers of fat and meat, and gets very crisp. More on our cuts.
Smoked or unsmoked?
Smoked bacon has a deeper, woodier flavour. Unsmoked (sometimes called green bacon) is milder and sweeter. Both are dry-cured the same way.
Does it contain allergens?
Our plain bacon contains none of the 14 major allergens, but sausages may. Every product page lists ingredients and allergens, and there’s a full table on our allergens page.
Why does bacon contain nitrite?
Nitrite (and nitrate) is what turns cured pork pink and gives bacon its flavour. It also stops harmful bacteria growing. Traditionally cured bacon uses it, within strict legal limits. Each product lists exactly what’s in it.
Delivery
How much is delivery?
Delivery is £4.95, or free when you order 4 packs or more.
When do you dispatch?
We dispatch Monday to Wednesday, so nothing sits in a depot over the weekend. Delivery takes 24–48 hours.
How does it stay cold?
Every box is packed with insulation and ice packs. Put the bacon in the fridge as soon as it arrives.
What if it arrives warm or damaged?
Don’t eat it. Take a photo and contact us within 48 hours and we’ll replace it or refund you.
Subscriptions
How do subscriptions work?
Build a box, choose every 2 weeks or monthly, and we’ll send it on that schedule. You can change it whenever you like.
Can I skip a delivery?
Yes. Sign in, go to Orders and boxes, open your box and press “Skip next delivery”.
How do I pause or cancel?
From the same page, press “Pause” or “Cancel subscription”. No phone calls, no forms, no hard feelings.
Is there a minimum term?
No. Order once or keep it going as long as you like.
Accounts and payment
Do I need an account to order?
No, you can check out as a guest. An account lets you manage subscriptions, see orders and save your address.
I forgot my password.
Use reset your password and we’ll email you a link.
How do I pay?
We’re taking reservations ahead of our first dispatch. Reserve now with no payment and we’ll email you to confirm and take payment before anything is sent.
How do I stop marketing emails?
Click “unsubscribe” at the bottom of any email, or untick the box in your account settings.
How do I delete my account?
Go to account settings and choose “Delete my account”.